ProMedica’s Quality of Care Compared to National Averages
How does the quality of care provided at ProMedica Health System’s hospitals measure up to national averages? To see for yourself, log on to www.promedica.org today and click the “Quality Reports” button.
ProMedica has made extensive quality of care statistics available nationally for more than six years. Recently, though, ProMedica made its quality information even more transparent by creating a public Quality Reports section of www.promedica.org to empower consumers to make informed decisions about their health care.
With easy-to-read graphs and explanations, the quality section of www.promedica.org reports how safe, effective, patient-centered, timely, and efficient the care provided in our facilities is. It also compares our quality results to national averages.
“Our web content features the most current quality information and reflects recent improvements every six months,” offers Linda Yielding, RN, BAS, MBA, corporate director, quality, ProMedica. She explains that quality statistics on national web sites can be more than a year old due to the extensive process of collecting and cross-verifying information.
In addition to reporting quality indicators measured across ProMedica, the Quality Reports section of www.promedica.org offers links to other sources of quality information, such as the Ohio Hospital Compare web site.
In January 2010, when Ohio Hospital Compare went live, 13ABC interviewed Linda and Rebecca Zechman, RN, MSN, administrative director, patient care administration, The Toledo Hospital, about the site, which makes it easy for consumers to compare hospitals. Click here to watch the interview.
“ProMedica is supportive of statewide quality web sites and other efforts to make quality information more transparent,” states Robert Reiter, MD, associate chief medical officer, quality, ProMedica. “Making evidence-based information available to consumers will lead to better outcomes and hospital improvements.”
In addition to the public quality section of www.promedica.org that went live in October 2009, ProMedica created an internal quality section of the employee intranet that contains ProMedica’s complete quality report, including measures not featured publicly. All ProMedica employees are encouraged to review this site by logging on to myProMedica (http://my.promedica.org) and clicking “CORM (Corporate Quality)” under the “Departments” tab.
Phase II planning for ProMedica’s Quality Reports section of www.promedica.org is under way with implementation scheduled for fourth quarter 2010. This phase will include quality measures for ProMedica Continuing Care Services Corporation. Other areas are also under consideration.
For more information on quality, visit www.promedica.org.
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